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Find Your Story and Develop Your PR Brand

So What’s Your Story?

This first appeared on the Marketing Mel site, by Guest Blogger Cathy Rodgers, owner of 7 Waves Marketing

Tell the story of your business - Online Marketing SavannahEverywhere I look, it seems the same message is being told: “invest in content,” “know who you are trying to reach,” and “the story is important.” Telling the story of what goes on behind the front door of a business is something we’ve been saying since the beginning of 7Waves. There is something unique about each and every business and there is a story that needs to be told. I invite you to take a fresh look at your business from the outside and ask yourself, “what would people want to know about my products, my place in the community, or the dedication of the founders and work team”?

Here are a few points of inspiration to help you further your brand or that of your client, along with a few suggestions for experimentation.

1. Nourish your brand: Have a brainstorming session with your team on how to boost the level of visibility and awareness in your community.

2. Find the story: Go back to the beginning and find the reason for the start of the business. This can be the foundation of a new press release or a blog article.

3. It’s more than a logo: A business continually creates and lives their brand. It’s more than a strategy or plan, it’s even beyond a vision statement – it’s about articulating passion for your own products and services.

4. Form a Partnership: One of the best examples for a partnership between a non-profit and for profit business I’ve seen was formed during a local political campaign. A local business already sponsoring a non-profit organization chose to enhance their visibility at a scheduled walk which included a table where most companies set out flyers, banners, and giveaways. In this case, the table was occupied by a political candidate, and the sponsoring company got two for one.

5. Tell your story with photos: It’s been proven that entries or posts which get the most comments on Facebook have photos. Photos create enthusiasm for a brand, make others want to be at an event, or desire the benefits of a product.

6. Promote others: Success stories not only promote your clients, but can attract future business partners, while creating good will for your business.

7. Social media: The story should be told in different ways across all researched mediums (and choosing your channels depends on the audience). For instance, if your audience is on Facebook, then you need to be there. – If you think your audience is on Twitter, then do an experiment for a set period of time and see if developing relationships there is worth your time. – No matter what method is chosen for brand promotion, it’s important to have the website and blog as the home base of operations.

So what’s your story?

Let us help:  Contact 7 Waves

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Three Things I Learned About Social Media at the Inbound Marketing Conference

Personalization seemed to be the theme of the IMS 2011 conference, which translates to making it easy for others to communicate with you.  These are just three practical takeaways I learned and wanted to share.

  1. Your Twitter Identity.  When several panelists began sounding off their Twitter ID’s with underscores and numbers my friend and I breathed a sigh of relief for our names (Mine is @7wavescathy)
  • Make sure your Twitter handle is easy and memorable
  • It’s easy to change your Twitter ID, and you don’t lose any followers. Just go to Profile/Edit/Account
  • I had to rebrand myself about a year and a half ago and was totally surprised how fast my new name was recognized.

2.       Google Plus

I had my toe in the water when it came to Google Plus, but now I’m really there. Google dominates the search market, so you should be plugged into Google Plus to give your business extra search exposure, while creating circles for people you want to learn from and “socialize” with.  I’m just getting my circles started, so join me!

Guy Kawasaki

Marketing Mel, Guy Kawasaki, and 7 Waves Cathy

I just tested out my first upload with a photo after meeting Guy Kawasaki. (this was a thrill and he has the best sense of humor!).

Say it with pictures:  In order to upload photos to Google Plus, you just need to download the app for your iPhone, Droid, or SMS for your smartphone.  If you have a Droid, be sure the Google Plus gmail account  is in under the Gmail icon and not added under the “mail” icon.

 

 

 

Watch Chris Brogan tell you why you need to be on Google Plus:  Presentation Video

3. Facebook Photos

Since the conference, two people have asked me how to upload photos to a Facebook business page, and one person during. 

1. Simply go to “edit” your page and look for Mobile

2. Then look for the mobile email address for your page. 

3.  It’s easy, just send the photo taken on your phone to the email Facebook has set for your business page and label the who/where/when in your upload. 

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Seven Social Media Tips from HGTV and Scripps AAF Behind the Brands Conference

 

The Scripps team had some powerful social media insights when speaking at the American Advertising Federation’s Behind the Brands Conference held in Knoxville on August 29.  Because I see so many variations of communication, and cringe at so many, these are my key takeaways from Katie Granju and Chad Parizman of HGTV and Scripps:

• Have a key person in your organization to handle your social media channels – someone who knows how to engage in conversation and the social aspects of communication in social media.

• Each platform has a different kind of communication, so NEVER automate your twitter to other mediums (it’s like being fluent in many languages) so make your message effective and leverage in each platform.

Whenever someone asks me about social media, I always tell them not to automate Twitter, as I have truly seen my own friends go on a rant threatening to block other friends for this. I’ve mentioned in my blogs many times … so this is some REAL validation from large users!

Below are seven more tips I captured by breaking down a few of the major ideas into some practical steps.

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Facebook – It’s All About the Numbers? Think Again

Number Now Serving on the Pipeline BlogWithout a website, Facebook can easily be the base of operations to get news out about your business or organization.

Creating community and making a buzz among your friends – that’s one of the main goals I see accomplished in Facebook, along with tagging friends in photos, connecting with new friends, and sharing information across many social boundaries.

At each stage of connection, other people see the activities and photos posted by a person in the community and on the branded page, and it’s all backed up by FB statistics.

Swimming Upstream
This is the story of a national brand with branches located in cities across the United States who decided to take the opposite approach.  I certainly don’t mean to downgrade the efforts and well meaning plans of others, but sometimes things don’t appear the same on the user level, and I think the brand will suffer.

This nonprofit brand decided to delete all the grass root level Facebook pages across the state which represented different communities and individuals who had fewer than 500 friends each.  The organization pledged to create links on the left side of their main page to each community page from the main state page.

Wait, all the individual pages were deleted so there was nothing to link to.  At this time, Facebook only allows five page links to show up on the left hand side of a business page (but does allow you to change rotation of which ones appear).

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Looking for Instant Success? Social Media is Not your Answer


Instant SuccessMy friend Gary at G Social Mediarecently penned these words on Twitter:  “Do you want to get rich overnight? #SocialMedia is NOT the way to make it happen. #SM is like farming. You plant, water & hope it grows”.
 
Social media really takes time to develop.  Here’s an ironic report of expectations.  Last summer, a client chose to suspend their social media campaign and contest after running only one week with no instant results.

 Unfortunately, in the world of instant, not every click, like, or mention is not going to get you an instant sale.  But conversations and building relationships may lead to purchases or partnerships in the future.

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